(775) 297-4388
 

Effective September 2008

Confirming Your Order:

If the email address in your account is valid at the time of your order is placed, then you will receive a confirmation email containing your order number and details shortly after your order is placed.

Order Tracking:

At Nevada Web Designs, we do our best to keep our customer's informed of changes to their order's status once an order is placed. For example, once your order has left our warehouse, you will receive an email to confirm that the order has been shipped.

Back Orders or Out-of-Stock Items:

While we make every effort to keep all products in stock, occasionally we may run out of certain items, which may not have been immediately reflected on our website at the time you placed your order. If we are out-of-stock on an item that you've ordered, you will be notified immediately by either email or telephone. At that time you may choose another item or remove that item from your order for a refund. Any out-of-stock items will be placed on back order unless you notify us that you would like to remove the item from your order.

When Will My Order Arrive:

If you're trying to estimate when a package will be delivered, consider the following:

  • Credit card approval must be received prior to processing.
  • Order processing and delivery only occurs on business days -- Mondays through Fridays excluding holidays.
  • It can take one to three days to process and print professional quality images depending on the number of prints order and the backlog at the processing lab. Once your prints have been returned from the processing lab, they will be packaged up and shipped the same day.

Payment Options:

We are happy to accept the following forms of payment online:

  • Mastercard
  • Visa
  • American Express
  • PayPal Express Pay
All payments are processed on PayPal's website, which means you can use your PayPal account to make payments. Please note that you DO NOT have to have a PayPal account in order to use the PayPal payment service.

Coupons, Discounts and Special Promotions:

From time to time, we may offer our customers various coupons, discounts or special promotions. Please be aware that all coupons, discounts and special promotions are subject to the verification of the rules that are listed on the specified coupon, advertisement, web page and/or email that you received. In addition, all coupons, discounts and special promotions are subject to change of terms or cancellation at any time at the sole discretion of Nevada Web Design's management.

Please note, that unless otherwise specified, all coupons, discounts and special promotions are valid for full-retail, non-wholesale, customers only. Furthermore, unless otherwise specified in the rules and regulations governing the coupon, discount or special promotion, all orders subject to a "free shipping" offer will be shipped via United States Postal Service Parcel Post and will be limited to USA customers only.

Returns and Exchanges:

Damage Occurred During Shipping

  • All photographs are inspected before they leave our office for physical defects. If a photograph is damaged during the shipping process, please contact our office via telephone or email immediately upon receiving your order. If you send an email, please direct it to photos@nevadawebdesigns.com and include your name, order number, and a description of the damage. Depending on the nature and the extent of the damage, you may be requested to return the photographs for inspection and an RMA will be issued. It is at the sole discretion of Nevada Web Designs to offer either a refund or a replacement print of the exact photographs that were damaged during shipping.

General Terms and Conditions for All Returns and Exchanges
  1. Please note that ALL SALES ARE FINAL once a photograph has either been processed/ printed or downloaded from our servers (where applicable) for your order.

 

Should you have other questions or concerns about any of these policies, please call us at (775) 297-4388 or send us an email at photos@nevadawebdesigns.com.